Are you enthusiastic and keen to learn and develop your skills? Do you possess lots of initiative and a practical approach? Are you interested in driving your own career progression within a dynamic and expanding department? If so read on....
We’ve got talented teams of people looking for you!.It’s a varied and busy workload so you will need to enjoy juggling a busy day!
The hours:
We are committed to providing a service to our clients between the hours of 8am to 8pm on Monday to Thursday, 8am to 6pm on a Friday and 9am to 1pm on a Saturday. The role will normally involve working to shift patterns to accommodate these hours. This typically involves working one 11.30am – 8pm shift per week and no more than 2 Saturdays per month.
A typical shift pattern is:
Mondays to Thursdays: 8am - 4.30pm OR 9am - 5:30pm (one day to be worked 11.30am - 8pm)
Fridays: 8am - 4pm OR 9am -5pm
Saturdays (no more than 2 per month) 9am – 1pm
This is a full time role
Your key duties will be:
- having responsibility for the day to day management of your own team
- managing cases throughout the entire legal process, in line with client requirements.
- supporting the wider team with calls during busy periods
- attending client meetings, managing service delivery and process reviews
- reporting and invoicing
- meeting team financial targets
- prioritising and coordinating team duties to ensure completion in line with client SLAs
Skills and experience you will have:
- leadership and people skills
- attention to detail
- versatility
- competency with IT systems - to manage a volume caseload through highly automated processes.
- debt or asset recovery experience
- experience of time management, diary management and meeting court deadlines
- working to FCA guidelines/standards and ensuring team compliance
Key competencies you will need:
- good communication skills with the confidence to liaise openly and clearly with colleagues and clients
- the ability to produce a high standard of work, under pressure, whilst maintaining accuracy and good attention to detail
- to be able to demonstrate flexibility, initiative and confidence in your own ability
- commercial business awareness
About you – you will be:
- highly enthusiastic, willing to the extra mile and be happy to go beyond the job description
- Have positive, willing and can do attitude.
- keen to learn, interested in driving your own career progression and be proactive.
The Team:
Our Debt and Asset Recovery Department has a long-standing experience of working with some of the most successful and influential businesses in the UK and also internationally. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional solutions for every aspect of our clients’ corporate requirements.
Our Debt & Asset Recovery team offers significant expertise in both areas of debt recovery, and asset recovery. We act for many large national companies some of whom we have served well for 25 years or more.
The team handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential; having a blend of excellent technical and business skills we have the talent to do things differently.
Here you’ll find top quality work, cutting edge training, high profile clients, and supportive colleagues.
Find out more about us…
It is the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams; together we win. As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!
We believe in trusting our people to make the right decisions for themselves from how you dress, to how, when and where you work – we focus on outputs.
Check out our amazing benefits here
There is also an additional discretionary bonus scheme for employees, based on team and also individual performances.
How we work:
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have hubs in Birmingham, Leicester, London, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role will be predominantly home based with travel as required into our Birmingham or Stratford-upon-Avon hubs. |
