Senior Personal Injury Supervisor

Company: Shakespeare Martineau
Closing date: 28/10/2022
Term: Permanent
Working hours: Full-time
Team: Consumer
Location: Birmingham
Specialism: Personal Injury Lime
Meet the team

Our Lime team has a long-standing experience of working with some of the most successful and influential businesses in the UK. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional solutions for every aspect of our clients’ claims.

Our Personal Injury team, Lime specialise in….all aspects of personal injury work

The opportunity

We have an exciting opportunity for a Supervisor to join the personal injury team dealing with their own case load of fast track (predominantly litigated matters) and supervising up to 3 members of the team with their fast track case loads.   

Your key duties will be:

  • actively pursuing your own fast track case load, working to KPIs and ensuring best client service
  • supervising up to 3 members of the team with their fast track caseloads and providing mentoring / coaching for performance
  • providing support for queries raised
  • providing assistance with technical queries
  • maintaining data on Excel spreadsheets and updating file lists on a monthly basis
  • auditing of files
  • assisting with the training and refresher training for all relevant areas of fast track practice

Skills and experience you will have:

  • confidence with IT systems to include Microsoft Word, Proclaim and Excel
  • previous experience in a supervisory role is advantageous

Key competencies you will need:

  • the ability to work well in a team and develop good working relationships with colleagues and others
  • good communication skills with the confidence to liaise openly and clearly with colleagues and clients
  • the ability to produce a high standard of work, sometimes under time constraints, whilst maintaining accuracy and good attention to detail
  • to be able to demonstrate flexibility, initiative and confidence in your own ability
How we work

It is the people at Ampa/Lime that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams; together we win.   As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do! 

We believe in trusting our people to make the right decisions for themselves from how you dress, to how, when and where you work – we focus on outputs.

We have hubs in Birmingham, Leicester, London, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role is being recruited on a hybrid basis with travel into Birmingham or one of our other West Midlands hubs on a regular basis.

Want to find more about our amazing benefits?

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Additional information

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

 

Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.