Are you looking to join an award-winning company that puts their people first? We're looking for a document services assistant, on a 6 month FTC, to join our busy and sociable client services and facilities team.
We can offer you:
- A competitive package, with annual salary reviews
- Great employee benefits
- The support and encouragement of a great team behind you who want to help you thrive
The role:
We work as part of the wider document services team to provide a professional high quality and efficient full range of document related services to the firm. Handling the processing of printing, scanning, document creation/editing, records management and transportation work requests. This working hours for this role are between 7am-7pm.
Key duties will include:
- Completing printing requests from a variety of different sources, outputting requests to production print engines, MFDs and wide format printers in standard and full bleed format as requested.
- Creating, editing, converting and enhancing documents to and from multiple formats
- Creating electronic bundles and completion bibles
- Scanning documents using production scanners, MFDs and wide format devices. Ensuring all pages are legible, correctly rotated, no pages are missing and poor quality documents are enhanced
- Preparation and re-preparation of documents – removal of and adding of documents to and from envelopes, all types of bindings e.g. staples, paperclips, treasury tags, wallets and header sheets etc.
- Transferring of data to and from removable media, cloud based solutions, document and case management systems
- Liaising with clients to manage deadlines and any subsequent queries
- Processing and distributing incoming documents and items within set SLAs, ensuring everything is logged and traceable
What you will bring to the role:
- Experience of working in a similar role within professional services
- Ability and knowledge to operate a variety of print room equipment including printers, scanners and finishers
- Excellent IT skills with advanced knowledge of all Microsoft Office products and PDF software. Knowledge of I-manage and Uniflow and Fiery would also be beneficial
- First rate written and verbal communication skills and attention to detail
- Able to work well under pressure to meet deadlines, whist remaining calm and professional
- Good organisational skills with the ability to multi-task
Our team:
The client services and facilities team are an integeral part of the business operations team- we ensure the day-to-day operations are completed efficiently to aid and support the firm. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients. The Groups include; Finance, Operations, HR, Marketing, IT, Risk and Executive Leadership team.
Let us introduce ourselves...
It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win. As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!
We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs.
Check out our amazing benefits here |
We embrace agile working and offer a blended approach to where and how we work.
We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.
We have hubs in Birmingham, Leicester, London, Lincoln, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This is an office-based opportunity, you can be based from our Leicester, Nottingham or Birmingham hub.
Check out our amazing benefits here |
Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here. |
Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
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