Office Support Assistant

Company: Shakespeare Martineau
Closing date: 24/09/2022
Term: Permanent
Working hours: Full-time
Team: Client Services & Facilities
Location: Milton Keynes
The opportunity

Are you an organisational wizz? Do you enjoy a role with varied tasks, working in different areas of a business? We have a new opportunity to join our client services team as a office support assistant! Read on to find out more...

We can offer you: 

  • An exciting, broad role with the opportunity to get involved in a wide variety of tasks including Health and Safety, Administration and Document Services
  • The opportunity to work in a small, highly competent and supportive team
  • Fantastic remuneration package

You will be working as part of the document services and buildings team providing a professional high quality and efficient office support service to the firm.

Your key duties will be:

  • Copying, printing and scanning documents as requested. Ensuring pages are clear legible and accurate and correct finishing options are applied including editing and enhancing of documents where required
  • Transferring of data to and from removable media, cloud based solutions, document and case management systems
  • Sending outgoing mail and inter-office mail using PPI, DMO or franking machine ensuring outgoing mail is ready for collection at the agreed times
  • Distribution of incoming/inter office mail and couriered items, ensuring items are logged in and signed for
  • Ensure all visitors and clients coming to the office receive a meet and greet service
  • Hand deliveries and collections as per requests to and from local sites including filing documents at court
  • Retrieving and sending files to and from the offsite storage provider and carrying out office file audits at regular intervals
  • Identify any H&S issues/hazards, as well as any general maintenance or cleaning issues and report promptly to the relevant party
  • Arrange outgoing couriers and special deliveries etc. by request, ensuring relevant details are recorded for charging and auditing purposes
  • Arrange for large volume printing, scanning and document finishing work to be sent to other offices for completion, ensuring SLAs are adhered to and requestors are kept updated on progress
  • Ensure all information displayed in the office are appropriate and up to date at all times
  • Assist with supervision of any external contractors and building management team as required
  • Assist with any buildings team related activities as required including fire warden and first aid duties

What you will bring to the role: 

  • Experience of working in a similar role within professional services
  • Flexibility with working hours is essential in order to meet the needs of the business
  • Excellent IT skills and ability to use Microsoft Office products confidently
  • Able to work well under pressure to meet deadlines, whist remaining calm and professional
  • Sound organisation skills
  • Effective communicator with the ability to build and maintain relationships
  • Knowledge of H&S and hazard identification

The team:

To provide truly outstanding client service we work as one team.  Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients.  The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

About us:

It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win.   As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!    

We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs.  

Check out our amazing benefits here.

How we work

We have hubs in Birmingham, Leicester, London, Lincoln, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role will be based from our Milton Keynes hub, with possible travel to other hubs on an ad-hoc basis. 

Additional information

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.



Equal opportunities

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.