Supervisor – Debt and Asset Recovery Team – Birmingham/Stratford Upon Avon
Are you a supervisor in the finance industry looking for a change?
We can offer you:
- A competitive salary with great benefits including private medical, 27 days holiday plus bank holidays and a bonus day off for your birthday
- A varied workload covering
- A culture of trust, empowerment and autonomy over your work
- Part of a vibrant, forward- thinking team with the support of friendly, approachable partners who encourage and support your career development
- Hybrid working with the option of working from one of our Midlands offices, Birmingham or Stratford
The role:
Are you enthusiastic and keen to learn and develop your skills? Do you possess lots of initiative and a practical approach? Do you have supervisory expereince and looking for a new challenge? Are you interested in driving your own career progression within a dynamic and expanding department? If so read on....
We’ve got talented teams of people looking for you! It’s a varied and busy workload involving plenty of client liaison so you will need to enjoy juggling a busy day!
Your key duties will be:
- Having responsibility for the day to day management of your client team
- Prioritising and coordinating team duties to ensure completion in line with client SLAs
- Managing cases throughout the entire legal process, in line with client requirements.
- Supporting the wider team with calls when required
- Attending client meetings
- Managing service delivery
- Process management and reviews
- Reporting and invoicing
- Meeting team financial targets
- Call and file audits of your team
The hours:
As a department we are committed to providing a service to our clients between the hours of 8am to 8pm on Monday to Thursday, 8am to 6pm on a Friday and 9am to 1pm on a Saturday.
This Supervisor role will involve working the following hours:
- 9:00am - 5.30pm Monday – Thursday
- 9:00am - 5.00pm on Friday
There will additional availability to provide telephone/remote support to the team within the department hours on rotation.
Also it may involve supervising the Saturday shift of 9:00am -1:00pm on rotation.
What you’ll need:
Skills and experience you will have:
- Leadership and people skills
- Attention to detail
- Competency with IT systems - to manage a volume caseload through highly automated processes.
- Debt and/or asset recovery experience
- Excellent time and diary management
- Experience with meeting court deadlines
- Working to FCA guidelines/standards and ensuring team compliance
Key competencies you will need:
- Good communication skills with the confidence to liaise openly and clearly with colleagues and clients
- The ability to produce a high standard of work, under pressure, whilst maintaining accuracy and good attention to detail
- To be able to demonstrate flexibility, initiative and confidence in your own ability
- Commercial business awareness
- Ability to drive efficiencies
About you – you will:
- Be highly enthusiastic, willing to the extra mile and be happy to go beyond the job description
- Have positive, willing and can do attitude.
- Keen to learn, interested in driving your own career progression and be proactive.
How we work:
We embrace hybrid working and offer a blended approach to where and how we work. We encourage the team to come in as much as possible but a minimum of 2/3 days a week for business needs.
We have hubs in Birmingham, Bristol, Edinburgh, Leicester, Lincoln, London, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. and this role will involve working out of our Birmingham and Stratford offices where the team is based.
Meet the team:
Our Debt and Asset Recovery Department has a long-standing experience of working with some of the most successful and influential businesses in the UK and also internationally. Our specialist teams combine expertise with a sound understanding of the commercial landscape to provide exceptional solutions for every aspect of our clients’ corporate requirements.
Our Debt & Asset Recovery team offers significant expertise in both areas of debt recovery, and asset recovery. We act for many large national companies some of whom we have served well for 25 years or more.
The team handle personal and business-critical issues and game-changing deals across many dynamic sectors. It’s stimulating and rewarding.
We’re hardworking and deeply ambitious about creating opportunities for our employees; to move forward and achieve our ambition together. We provide an environment in which you’re supported to reach your potential; having a blend of excellent technical and business skills we have the talent to do things differently.
Here you’ll find top quality work, cutting edge training, high profile clients, and supportive colleagues.
The Corclaim superteam offers an additional discretionary bonus scheme for employees, based on team and also individual performances.
Find out more about us:
It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win. As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!
We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs.
Check out our amazing benefits here
Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs. |
