Central Services Assistant

Are you an organisational wizz? Are you looking for a varied role, supporting multiple departments? Read on to find out more...

We can offer you:

• A great mix of work within a supportive and collaborative team
• A culture of trust and empowerment with responsibility and autonomy over your work
• The support and encouragement of a great team behind you who want to help you thrive
• A competitive package with great benefits

The role:

To work as part of the Managed Central Services team, to provide a high quality and efficient full range of administration services to the firm.

Responsibilities include:

• Coordination of appointment bookings with both internal and external parties
• Diary management for individuals throughout the business
• Transferring of data to and from removable media, cloud based solutions, document and case management systems as required.
• Liaising with clients to manage deadlines and any subsequent queries related to tasks the team carry out  
• Assisting HR and IT with employee on boarding processes
• Raising and tracking purchase orders in line with set processes
• Tracking supplier invoices for approval and checking these against purchase orders
• Assisting the teams across the business with ad-hoc administration tasks as required
• Supporting with Client Matter Inception tasks, across the business units
• Support with client Billing tasks and related admin to support business units

Skills and experience you will have:

• Experience of working in a similar role within professional services
• Excellent IT skills with advanced knowledge of all Microsoft Office products and PDF software.
• First rate written and verbal communication skills and attention to detail
• Able to work well under pressure to meet deadlines, whist remaining calm and professional
• Good organisational skills with the ability to multi task

The team:

To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market leading expertise to our clients.  The Groups include; Finance, Operations, HR, Marketing, IT, Risk and Executive Leadership team.

Let us introduce ourselves…

It is the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams; together we win.  As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do!   

We believe in trusting our people to make the right decisions for themselves from how you dress, to how, when and where you work – we focus on outputs. 

Check out our amazing benefits here

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Bristol, Leicester, London, Lincoln, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role will be hybrid working, with travel as required into one of our office hubs.

Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here. 

Shakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.